FAQs

Frequently Asked Questions

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days of delivery and we'll arrange a refund or exchange.

What if my order arrives damaged?

Email us at support@seroma.co with your order number and clear photos of the item and packaging. We'll review it and help arrange a resolution.

How can I track my order?

Use the Track Your Order page with your order number and email.

How do I contact you?

Use our contact form or email support@seroma.co.